Julia is busy today with Tenterden client and their new team on Customer Service Excellence.

Great to see lots of ideas coming out and focusing on how to ensure that they stand out from their competition.

And the reason for the toys – people all learn differently and some find the process of “fiddling” with things really helps to get the creative juices flowing.

Course notes and manuals are all available, but important to remember that there are those who find pictures get the message across,  so great that Julia can draw!

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